NEW TRAINING: Burnout Prevention for Human Service Workers – online
This training explores the professional vulnerability associated with frontline work. Using a strength-based approach by reconnecting professionals to their passion and choice in working with people, this training takes a deep dive into understanding the difference between ordinary workplace stress, identifying the features of chronic stress and the early indicators of burnout.
- Tuesday 17th March 2026
- 9.00am – 1.00pm AWST (Perth time)
- Online via Zoom
REGISTER NOW VIA HUMANITIX: https://events.humanitix.com/burnoutpreventionmarch2026
TRAINER: Tori Cooke brings two decades of practice as a social worker as well as extensive training experience. She is a well-respected practitioner and leader who is passionate about teaching practical skills that support workforce capacity and builds health and wellness for those working in human service delivery.
WHO: This course is suitable for front line responders, emergency services (police, child protection and hospital staff etc), family violence workers as well as social workers, support workers, case workers and telehealth services working with clients in a range of human service delivery sectors.
WORKSHOP LEARNING:
- Defining compassion fatigue and the characteristics of chronic stress and differentiating this from ordinary workplace stress associated with human service delivery.
- Explore and unpack the unique differences between productive stress, workplace stress, chronic stress, burnout and vicarious trauma.
- Identify the behaviours that are associated with chronic stress.
- Provide tools and reflective activities throughout the workshop that are practical, and action focused.
- Connect to organisational strategies to support leaders implementing clinical supervision and employee wellness programs.
COST: Please contact the team via training@phoenix.asn.au to discuss group discounts.
- $135 – Not for Profit staff
- $150 – Government staff
- $75 – Students
TRAINING: Identifying & Responding to Adult Sexual Violence & Child Sexual Abuse in FDV Presentations – in person
Identifying and responding to sexual violence presentations is critically important in providing appropriate trauma informed care and responses to victim-survivors, and to prevent further harm and re-victimisation.
- Friday 20th February 2026
- 9:30am – 4:30pm
- City West Lotteries House, 2 Delhi Street West Perth
REGISTER NOW VIA HUMANITIX: https://events.humanitix.com/copy-of-its-time-to-ask-responding-to-sexual-violence-and-child-sexual-abuse-fm2fp69c
TRAINER: Tori Cooke
WHO: This training course is suitable for family violence workers as well as social workers, support workers, case workers, front line responders, emergency services (police, child protection and hospital staff etc), and telehealth services working with clients in a range of human service delivery sectors.
WORKSHOP AIMS:
• Explore gaps in knowledge about adult (SA) and child sexual assault (CSA) in the context of family and domestic violence
• Assist in increasing practitioner confidence in screening and identification practices
• Screening based skill building – asking the right questions by using questions that are evidence-based, and culturally appropriate in a safe and confidential manner
• Skill professionals in identifying and sensitively responding to presentations of sexual violence and child sexual abuse
NEW TRAINING: Not All Intimate Partner Violence is the Same
Learn to distinguish patterns of violence, identify the level of risk present, and make evidence-informed decisions in complex FDV cases to maximise safety. This NEW one-day workshop introduces two key typologies of partner violence:
- Michael Johnson’s IPV Typology (coercive control model)
- Holtzworth-Munroe & Stuart’s Perpetrator Typology (psychological traits model)
WHO: Ideal training for Practitioners working in counselling, behaviour change, child protection, legal services, family law, housing, mental health, helplines, frontline intake, and AOD.
WHEN: This recently sold-out course will be delivered again, in person by Dawson Ruhl in 2026
REGISTER YOUR INTEREST: training@phoenix.asn.au
SAFE & TOGETHER 2026 TRAINING
Phoenix continues to deliver both the 4-Day CORE Model Safe and Together™ Training and the 1-Day Workshop: Introductory Overview of the Safe and Together™ Model, in-person and virtually across Australia.
The Safe and Together model provides a unique skillset for domestic violence-informed practice. Participants completing the CORE training will:
- Learn to use Safe & Together’s practice tools, such as Mapping Perpetrators’ Patterns and Multiple Pathways to Harm, to improve assessment of risk, impact on children, survivor protective efforts and essential case decisions.
- Practice interviewing perpetrators, survivors and children through modelling, role play and videos.
- Improve their domestic violence-informed documentation through individual and group exercises.
Discuss their own current or past cases and explore how the Safe & Together Model could be utilised in similar cases in the future.
WHO: Those working in Family and Children Services, Women’s Health, Substance Abuse Treatment, Mental Health, and other community services NOT working exclusively with domestic violence.
For more information on the target audience for Phoenix Training please click here.
WHEN: These courses will be delivered in 2026
REGISTER YOUR INTEREST: training@phoenix.asn.au
Contact our team via training@phoenix.asn.au for group bookings or more information.
