Louise Lamont has lead Phoenix since February 2015. Previously Louise held senior positions within the not-for-profit community services sector and with State and Federal Government. Louise has worked in the human service and health fields for more than 35 years in Perth, Bunbury, and Canberra. With a passion for social justice, child protection, prevention, and early intervention, Louise began specialising in 1989 as a practitioner and clinical supervisor in work related to domestic, family, and sexual violence and the resulting trauma.
In 1991, Louise took up a lead role with Australia’s first co-located domestic violence, sexual assault, and historical child sexual abuse service, and later became founding member and Convenor of the Domestic Violence Action Groups of WA (DVAGWA) established as a peak body to advocate for and represent 14 action groups located throughout Western Australia. DVAGWA successfully lobbied Government to introduce social justice reforms while also securing legislative and policy change, and new funding for much needed FDV counselling and support services.
In the mid ‘90s, while working at the WA Government’s Domestic Violence Prevention Unit, Louise was a key advisor for the “Freedom From Fear” community education campaign encouraging perpetrators to seek help. During that time Louise provided FDV training for Judges and Magistrates and a broad range of other allied professionals in WA and across Australia. Louise has written Best Practice Guides for Victim and Perpetrator Domestic Violence Services and then later for Legal Aid’s Primary Dispute Resolution Services and Family Relationships Centres established across Australia.
Louise was appointed to positions that supported and managed 10 National and 16 State committees established to work collaboratively in the Family Law and Family Violence areas. Louise then went on to work as National Manager Family Services for a peak industry representative body supporting more than 70 social service organisations across Australia before being appointed as manager of a leadership program when returning to Perth.
Prior to her appointment as Chief Executive Officer at Phoenix Louise was responsible for establishing clinical supervision, case note audits, clinical observations, and professional development for 300 staff located in 11 sites in regional and metropolitan WA.
Louise has studied Self-Regulation with Canadian neuroscientist Dr Stuart Shanker and the Shanker method became the foundational evidence-based underpinning of the Trauma Transformation program Louise had conceived and developed with the clinical staff for Phoenix clients.
Louise is currently leading the development of a fee for service program that will be known as Phoenix Professional Development and Prevention Services and delivering workforce training, sector professional development, clinical supervision and mentoring for professional staff who wish to work with, or currently work with individuals and families impacted by interpersonal violence and abuse
Master of Arts Human Services; Grad Dip Counselling; Cert IV Workplace Training & Assessment; Public Sector Management Certificate; Various certified accreditations in the fields of counselling; family therapy; domestic violence; trauma; self-regulation; and dental therapy.
Sally Woods – Senior Counsellor
Sally has over 20 years’ experience working as a social worker and therapist both in Western Australia and the United Kingdom to help facilitate positive behaviour change with clients who have mental health and addiction related problems including depression, anxiety and complex trauma. Sally has also designed and delivered psycho-educational training for client groups and allied health professionals, covering topics such as Motivational Interviewing, Counselling skills and Cognitive Behaviour Therapy for Insomnia. Sally has worked for a variety of organisations including voluntary agencies, private residential settings, Edith Cowan University, the WA Drug and Alcohol Office and the UK National Health Service.
Sally takes a systemic perspective to understand a client’s bio-psycho-social context of their issues and works collaboratively to establish the most effective and least intrusive course of treatment. She is an experienced and accredited EMDR therapist who is passionate about providing this evidenced based trauma treatment approach as an alternative to talking therapy. Sally is also an accredited Interpersonal Therapist (IPT) with experience in providing this intervention for clients whose primary challenge is depression.
BSC Hons degree in Psychology and Biology; Registered Social Worker since 1990 and recently awarded Australian accreditation as a Mental Health Social Worker (AMHSW); Postgraduate Diploma in Alcohol Studies Family and Relationship Therapy 2009 (2-years part time); IPT Accredited 2015; EMDR Accredited 2016.
Baljit Carroll – Senior Counsellor
Baljit has worked in the counselling field for over 26 years mainly in the not for profit sector. Baljit has worked with individuals, couples, and families experiencing a wide range of issues across the life cycle, including mental health challenges, relationship conflict, alcohol and other drugs, and issues of identity. Baljit is an experienced group facilitator and clinical supervisor and is passionate about helping people to have the best life possible despite past negative, painful, and unhelpful experiences. Baljit has a Masters in Social Science (Counselling) and is a dedicated yoga teacher and utilises a wide range of approaches in counselling to assist clients towards achieving their goals.
Kaye Doolan – Finance Officer
Kaye has over 25 years’ experience in bookkeeping, and 20 years within the construction industry. Kaye also worked in Local Government for 10 years, as a Records Officer and Revenue Officer, utilising her vast experience to enhance her position with Phoenix.
Kaye has customer service skills from previous work roles such as; a medical receptionist, Chiropractic Assistant and varying other retail roles within her working career, she also has experience as an Office Manager, and has enjoyed volunteering in numerous community committees over the last twenty years.
Kaye enjoys working in her role at Phoenix, and being part of small team. Kaye understands the importance of our service for our clients and being able to make her contribution to ensuring they receive the best service and support.
Cert IV Bookkeeping and Cert IV Accounting
Marc Spradbury – Accountant
Marc has worked in the Not For Profit (NFP) sector since 2000 both as Chief Financial Officer (CFO) at Child Australia for10 years, and as the Finance Manager for 7 years for the YMCA.
From 2017 to current, Marc has worked on a contract basis for several NFPs and during this period has provided financial and executive support to Phoenix. Prior to his employment in the NFP sector, Marc spent 6 years in commerce and 9 years in the auditing profession (including 3 years with Ernst & Young – Botswana, South Africa). In these positions Marc has held during his career, Marc has always taken a strong hands on approach, working with finance and senior management teams to continuously build strong corporate management systems.
The NFP sector has brought a tremendous amount of fulfilment to Marc both on a personal and professional level, and is an industry sector Marc continues to enjoy working in.